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Faqs

How do I get a quote?

Please pick products our website for your team requirements or contact our sales team who can help you select the right products and create a quote for you which can then be emailed to you.

All of our products will be quoted a direct nett price from the brand RRP. For larger and multi team orders please contact our sales team on 089 4922686 or 089 4578447 who will be able to help you further.

You can place an order via email or you can call our sales team who will be happy to help you.

We accept the following files:

Vector files: .pdf, .ai, .eps, .svg

Here at Vanatge Sports we endeavour to give you the best print and embroidery results, however, we can only do this if you provide us with the correct images / file types. Please contact if you need more information.

Vector images are not based on pixel patterns, but instead use mathematical formulas to draw smooth lines and curves that can be combined to create an image from geometric objects such as circles and polygons.

Vector files allow us edit logos should you require us to or if we need to i.e. remove backgrounds or shapes.

That’s ok, we do offer an art working service where we can create a new club badge / sponsor logo. Please call our sales team who will be able to help.

Where your file is not suitable i.e. low resolution, not one of the files accepted we can create the correct file for you. Please call our sales team who will be able to help. Please be aware that there is a fee of 40 per logo.

You will be required to approve any artwork created before final files are created. Once approved you will be sent a .jpeg and .pdf version of the artwork. Vantage Sports Limited will also hold a copy of the original files for the purpose of digitisation and future orders.

Where an issue with your order becomes apparent one of our team will contact you at the email address or the phone number you provided. Unfortunately this may not be possible in circumstances where we are not notified by the brands of any issues with the supply of stock after you have placed your order. If you have not received your order within our stated despatch times please email our sales team for assitance.

For delivery in the Ireland we currently offer a parcel service via An Post only. Please note that the next-day service does not include the embellishment and despatch times from our warehouse.

We can only ship orders in a single consignment. If you require part of your order to be shipped in advance of other products then please contact our sales team via telephone on  089 4922686 or 089 4578447 . Please be aware that additional shipping fees for splitting an order for delivery will apply.

Collection is available for orders that have been pre-arranged with the Sales team.

Contact our Customer services team via the telephone number on the website, who will be able to advise if changes can be made to your order – we regret that any orders containing personalisation cannot be changed from the point the order has been placed.

There is no automatic right to return, exchange or cancel outstanding orders. All returns, exchanges and order cancellations are at the discretion of the Company. If you would like to return, exchange or cancel an order please complete our online returns form in the first instance.

Please note that the submission of details for return, exchange or order cancellation is not acceptance of your return. The Company reserves the right to accept or reject, in whole or in part any submission for return, exchange or order cancellation. If your submission for a return or exchange is accepted you will be issued with a returns authorisation number which you must include when returning your goods to us.

Under no circumstances can personalised products be cancelled, refunded or exchanged. Personalised products includes, but is not limited to, garments, accessories and equipment which have been modified by the addition of print, embroidery, patches, club logos, club colours, sponsors, names, numbers, tailoring or other modifications. All Club Shop items that are embellished and/or personalised explicitly states that it is a non-refundable item on the product page.

Please note that the submission of details for return, exchange or order cancellation is not acceptance of your return. The Company reserves the right to accept or reject, in whole or in part any submission for return, exchange or order cancellation. If your submission for a return or exchange is accepted you will be issued with a returns authorisation number which you must include when returning your goods to us.

If you would like to open a club account so that teams and supporters can buy kit directly please get in touch with our sales team.

Please note that the submission of details for return, exchange or order cancellation is not acceptance of your return. The Company reserves the right to accept or reject, in whole or in part any submission for return, exchange or order cancellation. If your submission for a return or exchange is accepted you will be issued with a returns authorisation number which you must include when returning your goods to us.

All garments come with washing instructions and these should be followed unless they have been embellished with print and/or embroidery.

CARING FOR EMBELLISHED KIT

Where kits have been embellished it is strongly advised that the kit care guides for printed and embroidered products below are followed to ensure you get the best washing results, and that your kit is kept in good condition.

 PRINTED KIT

  • Wash inside out at 30°C degrees. DO NOTfollow any higher temperature guidelines on the garment label as this was before printing.
  • Avoid leaving kit folded or bundled together whilst damp or soiled after use as this could damage the print.
  • DO NOTtumble dry printed garments.
  • DO NOTiron directly onto the prints. Turn the garment inside out and iron on the reverse side to avoid prints being damaged. 
  • DO NOTbleach
  • DO NOTuse a fabric conditioner

PRINTED RAIN JACKETS AND WATERPROOF GARMENTS

  • Where possible wipe clean any dirt with a damp cloth.
  • To wash, turn garment inside out and hand wash at a cold temperature or machine wash on a cold water cycle. DO NOTuse detergent or conditioner. Rinse thoroughly and air dry.
  • DO NOTbleach
  • DO NOTtumble dry
  • DO NOTiron directly onto the prints. Turn the garment inside out and iron on the reverse side to avoid prints being damaged. 
  • Do not fold damp

EMBROIDERED KIT

  • Where kit ONLYhas embroidery please follow the garment care label for washing.
  • Where kit has both embroidery and printing please follow the wash care guide above for printed kit.

In addition it is advised:

  • DO NOTiron directly onto the embroidery. Turn the garment inside out and iron on the reverse side to avoid prints being damaged. 

ADDITIONAL TIPS ON CARING FOR YOUR KIT

  • Kits may discolour due to staining by mud, grass, petroleum jelly which may not entirely be removed by washing. Soaking kits in warm water and detergent as soon as possible after use can reduce this discolouration.
  • The use of pre-wash stain remover will help remove stains, particularly on white kit.
  • Utilise the pre-wash programme on automatic washing machines.
  • DO NOToverload the washing machine
  • Wash dark colours separately
  • Rinse thoroughly and air dry

Please note that Vantage Sports does not take responsibility for damage to garments or custom printing if the above instructions are not followed.

Here at Vantage Sports we have access to thousands of products across multiple brands. Please give our sales team a call to discuss your requirements.